There are currently 36 staff employed by the Association. They are led by a senior management team reporting
to the elected board of directors/trustees. The majority of staff are based at our headquarters at 21 Portland Place, in London.
Senior management team (SMT)
| Karin Pappenheim
||Chief Executive Officer
||Head of Education & Membership Services
||Head of Support Services & Information Management
||Chief Operating Officer
You can contact different staff teams using the details below:
Membership Engagement Manager
Salary: Grade D - £41, 281 - £52,292
Full job description and person specification are available here
The post holder will be responsible for optimising member engagement, enhancing member value, increasing existing member retention and new member acquisition (key elements of the organisation’s new Long Term Strategy). They will develop current and future member services on offer by championing the new CRM/CMS, ensuring value for money, optimised participation and excellent service.
The successful candidate will oversee all practical aspects of membership services and income and expenditure. We are looking a strategic and creative thinker, making full use of technology and ambitious to develop services for members.
If you have any questions about the role please contact Nicola Heard.
To apply, please email a tailored CV and supporting statement (which outlines your suitability for the role) in Word format and with the job title in the subject line to: email@example.com
Closing date: 9:00 Friday 8 November 2019
First stage interviews to be held on Tuesday 3 December, and if needed, second stage on Tuesday 10 December.
Working for the Association
The Association offers competitive salaries and a good range of staff benefits which are summarised in our guide to working with us.
Job applicant privacy notice
Our job applicant privacy notice sets out, in line with the General Data Protection Regulation (GDPR), the types of data we hold on you as a job applicant to the organisation. It also sets out how we use that information, how long we keep it for and other relevant information about your data.