Anaesthetists is the brand name used to refer to both the Association of
Anaesthetists of Great Britain & Ireland and its related charity, AAGBI
This text sets
out the terms and conditions of membership of the Association of Anaesthetists
(‘the Association’), and the terms and conditions of participation in events
organised by the Association.
They should be
read in conjunction with the ‘Articles of Association’ and ‘Regulations’ of
both organisations, which are available on request by writing to The
Association of Anaesthetists, 21 Portland Place, London, W1B 1PY.
These terms and
conditions are subject to variations from time to time. These variations will
be noted in relevant Association communications and on our website.
We’ve taken every
care to ensure that the information on our website is accurate and up to date.
However if you come across something you believe is inaccurate please contact
endeavours to deliver products and services as described on the website,
however changes or improvements may be necessary at times and we reserve the
right to make changes to those products and services.
Association uses reasonable endeavours to ensure that the website is secure and
free of errors, viruses and other malware, it gives no warranty in that regard
and all users take responsibility for their own security, that of their
personal details and their computers.
site is linked to third party sites and the Association does not take
responsibility for the content of external sites that we link to and does not
necessarily imply that we endorse them. They are provided in good faith for
your convenience and as another avenue of information that you might find
Copyright and trademark
otherwise stated, the Association maintains copyright on the information
published on this site. The design of the website is owned by the Association
and we own or have license to use the images used.
may not use the website for any of the following purposes:
- In any way which causes or may cause damage to the
website or interferes with any other person’s use or enjoyment of the website;
- In any way which is harmful, unlawful, illegal,
abusive, harassing, threatening or otherwise objectionable or in breach of any
applicable law or regulation
- Making, transmitting or storing electronic copies of
content protected by copyright without the permission of the owner.
Membership terms and conditions
When you submit
your membership application you are making an offer to subscribe as a member of
the Association, which, if accepted, will result in a legally binding contract.
These terms and
conditions form the basis of that contract through which the Association will
deliver a product or service(s) to you as a member of the Association.
On becoming a
member of the Association you are automatically agreeing to these terms and
The Association provides different categories
of membership to reflect the differing needs of its members. At present, the
following categories of membership are available:
- Full member (formerly
known as Ordinary member)
- Trainee member
- International member
(formerly known as Overseas member)
- Retired member
- Honorary member
- Associate member
- Medical Student
A full definition of each membership
category is given on the
membership categories and rates page.
When you apply for membership we will
check your registration against the General Medical Council (GMC) or Irish
Medical Council (IMC), or request evidence of your employment or student status.
Memberships are not transferable.
The membership year
The Association operates a fixed year membership
scheme. The membership year runs from 1 July to 30 June. You can become a
member at any time of the year, but your membership will renew each year on 1
New members joining at the start of the
membership year (1 July) shall pay the annual subscription fee either as a
full, single payment, or by four quarterly direct debit instalments (UK only).
New members joining outside of the fixed
year membership dates shall pay a pro-rated membership fee appropriate to the
date of joining.
Minimum membership period
To allow the Association to plan its
resources effectively, all members must maintain their membership to 30 June in
the current membership year. This is known as the ‘minimum membership period’.
Your membership will be renewed on 1
July unless you notify us that you wish to cancel.
Cancellations will take effect from the
next renewal date. Refunds will not be given for payments that have already
been processed. See more about cancelling your membership in ‘Membership
On acceptance of membership, members
shall pay the annual subscription fee either as a full, single payment, or by
four quarterly direct debit instalments (UK only).
Fees for all membership categories are
published on the website
membership categories and rates page.
Membership fees vary depending on the
membership category, payment method, and eligibility for any concessionary
rates that may be available from time to time. Membership fees are revised
annually and you will be notified of any fee changes in writing via your
subscription renewal notice.
Please note your membership will be lapsed
if you fail to make payment after one month of the payment due date.
Members are not entitled to any services
or benefits associated with membership until the appropriate membership fees
have been paid.
Existing members will pay the annual
subscription fee on or about 1 July each year, either as a full single payment,
or by four quarterly direct debit instalments (UK only). See ‘Membership
renewals’ for more information.
New members joining on 1 July will pay
the annual subscription fee either as a full, single payment, or by four
quarterly direct debit instalments (UK only). New members joining outside of
the fixed year membership dates shall pay a pro-rated membership fee
appropriate to the date of joining.
Concessionary rates and eligibility criteria
The Association may, at its discretion,
make concessionary rates of membership available from time to time. Assessment
of eligibility for concessionary rates is based solely on the discretion of the
Association and the Association’s decision in this matter is final. We reserve
the right to request documentary evidence if necessary in order to make this
Eligibility for concession in one
membership year does not necessarily imply continuing eligibility for future
If your grade of membership changes
during the membership year, it is your responsibility to inform the Association
and change to the relevant grade which will take effect from the date of
renewal i.e. 1 July.
From time to time the Association may
make special offers to encourage member recruitment. These offers may include
incentives that vary the terms and conditions as laid out here for those eligible
for and who accept such offers (‘eligible acceptances’).
These terms and conditions will be
varied only as regards the eligible acceptances and only to the extent
specified in the material accompanying the membership offer in question. All
other aspects of these terms and conditions remain in force as regards all
members (including eligible acceptances) unless otherwise notified.
Claiming tax relief
The Association is an Inland Revenue approved (list 3)
professional body. If you are a UK tax payer, your membership fee may be tax
deductible (eligible for tax relief). If in any doubt, you should contact your
Membership payment methods
You can pay for your membership by direct
debit, credit card or debit card.
If you pay by direct debit you can pay a
year’s fees in full, or by quarterly instalments (UK direct debit only). Direct
debit allows membership to be renewed automatically at the relevant rate at the
membership renewal date i.e. 1 July.
If you are paying by credit or debit
card or SEPA (Irish) direct debit you must pay in a single instalment.
If you are not using your own credit or
debit card to pay for your membership subscription you must ask the permission
of the credit or debit card holder before entering the payment details. When
you apply for membership you confirm that you have obtained the express prior
permission of the credit or debit card holder.
If you want to change your payment
method, you can do so via the ‘
’ section of the website, or by emailing
Payment in Euros
Euro payments are only available for
You will not be able to pay in Euros if
you wish to set up a quarterly direct debit.
Unpaid membership fees
Unpaid membership fees impact directly
on our ability to plan and provide the benefits and services for members.
Therefore, the Association reserves the right to take necessary steps to
recover unpaid membership fees, including legal action where necessary.
In any circumstances where the
membership fees remain unpaid following the due date for payment, the
Association specifically reserves the following rights:
- To demand immediate
payment of any outstanding sums due
- To withdraw the
facility to make membership payments by instalment
- To charge an
administration fee of £25 plus any costs of recovery
- To add interest to
any outstanding amounts of 4% above the Bank of England base rate
Please note your membership will be
lapsed if you fail to make payment one month after the payment due date.
Issues with payment
If you anticipate any issues or problems
with the payment of your membership fees, please contact the
membership team straight
away to discuss.
If you have asked us to collect from a
specific account and our request is returned by your bank as ‘unpaid’ on more
than two occasions, then we will ask you for payment by card for the membership
year that this applies to.
You agree that any outstanding amount on
your membership account must be cleared on termination (and for the avoidance
of doubt) before you can be readmitted to membership of the Association.
Moving from one membership package to another
You may transfer from one category of
membership to another category provided you meet the criteria of the membership
category applied for and your minimum membership period for the original
membership category has elapsed.
The point of transfer can only take
place at the renewal of the fixed membership year (1 July). At the point of
transfer a new minimum membership period will begin and the new membership
package will be available
You can renew your membership in the ‘My membership’
section on the website, or by contacting the membership team.
For re-grades please get in touch with the
Your membership will automatically renew
every year on 1 July unless a written cancellation (via email or letter) is
received by the membership team, or your membership has been terminated in
accordance with the ‘Termination of membership’ rules.
The amount due from you for the next
membership year will be included in your renewals notice prior to the
membership renewal date. If you pay by direct debit, fees will be taken at the
new rate unless we receive notice of change of membership or cancellation.
At the point of renewal, checks against
the GMC, the IMC, or other appropriate authority will be carried out to ensure
there are no changes to your registration.
At the point of membership renewal,
successful payment is confirmation of the continued acceptance of these terms and
Payment for renewed membership
If you pay your membership fee by credit
or debit card your payment must reach the Association within one month of the
membership renewal date i.e. by 31 July for 1 July renewal. This will ensure
your membership is not cancelled by default.
For your convenience, UK and Irish
members will be offered the option to pay by direct debit. This has the
advantage that your membership can be renewed automatically each year without
the need for you to take any further action or contact the
If you already pay by direct debit we
will endeavour to collect your membership fees for each year from the account
notified and you will receive advanced notification of the collection.
Right to refuse membership applications
We reserve the right not to fulfil, or
to cancel, your application if we are unable to obtain payment authorisation
from the issuer of your credit/debit card or payment by other means.
If your individual membership application
is accepted, but we subsequently discover that any or all of the information
provided by you was misleading or false, we reserve the right to revoke your
membership with immediate effect, without the right of appeal.
Membership will be continued annually on
the renewal date (1 July) unless a written cancellation (via email or letter)
is received by the
You may cancel your membership by
membership team in writing (by letter or email). The Association
requires at least one month’s notice for membership cancellations. The notice
period will be calculated from the point of receipt of the cancellation
instruction by the membership team. The Association aims to acknowledge
membership cancellations within one week of receipt of notice. If you have not
received a response within two weeks of your written cancellation, you should
to ensure your cancellation has been received.
If you pay for your membership by annual
or quarterly direct debit payments and you wish to cancel your membership, you
must cancel the direct debit instruction and the instruction will be cancelled
from the effective date of the expiry of the contract term and no further
payments will be taken, providing that no outstanding amounts were owed.
You can cancel your direct debit at any
time by contacting your bank or building society. However, cancelling your direct
debit does not end any contract with us.
If you decide to cancel your membership
by cancelling your direct debit instruction, please contact the membership team
as soon as possible so we are aware of the cancellation.
If you decide to leave the Association
we would appreciate it if you tell us why. The membership team may ask you to
complete a short survey, which will help us improve our services and better
meet your needs in the future.
On cancellation the benefits/services of
the membership package will cease. You will not be entitled to the benefits of
any part of the package to be provided or fulfilled after the date of
Termination of membership
The Association may terminate your
membership according to the Articles of Association if:
- The Honorary
Membership Secretary resolves that your removal is in the interests of the
Association, after inviting the view of the members concerned and considering
the matter in the light of such views (and subject to any right of appeal to
the Board against such a decision)
- You are erased from
the register of the regulatory body with which you are registered
- You fail to make
payment after one month from the payment due date.
If membership is terminated by
expulsion, no refund of membership subscriptions will be made and any balance
due for the minimum membership period shall remain due and payable.
On termination taking effect, the
benefits/services of the membership package will cease. You will not be
entitled to the benefit of any part of the package to be provided or fulfilled
after the date of termination.
You do not have the right to be paid a
refund of all or part of your subscription payment if your membership is
terminated, suspended, relinquished by permanent or temporary resignation, or
if you re-grade from one membership category to another.
Access to online ‘My account’ area
You must register on the Association
website before you can access the ’My account’ area. You will need to register
an account to apply for membership or book an event. It is your responsibility
to keep your contact details updated and to ensure your login credentials are
not shared with or exposed to anyone else. You must notify the Association in
writing/email as soon as you become aware of any unauthorised use of your user
account login or password.
All members are granted access to the
secure ‘My account’ area on the Association website. Here you can access all the available
member benefits you are entitled to as part of your membership package and
manage your membership and events bookings, as well as update your contact
Neither party shall be liable to the
other for any delay or non-performance of its obligations by reason of matters
beyond its control. This includes, but is not limited to; any act of terrorism;
war; riot; civil commotion; compliance with any law or government order; fire,
floor or storm; strikes or any other industrial dispute; delay in transit;
power failure; postal delay; or any event that cannot reasonably be planned for
or avoided. In which case we will deliver as soon as it is reasonably possible.
We will not be liable to you in respect
of any losses arising out of events beyond our reasonable control. Our
liability to you will not extend to any membership related benefits or services
provided by an external provider. We specifically exclude liability for any
loss or damage suffered by you as a result of your involvement in whatever
manner with an external provider.
The Association welcomes feedback of all types.
We always welcome positive comments about our services and staff but
occasionally, there may be times when you feel we haven’t given the high level
of service that we continually strive to achieve. Listening to our members
allows us to keep doing the things we do well, put wrongs right, and learn
lessons to ensure we deliver a high quality service. We are constantly striving
to improve our services so if you would like to provide feedback please email
You can read about our complaints procedure for events here.
Informal comments or complaints
If you have any comments or complaints about any
of our services, we would ideally discuss these informally first. You can
discuss these with any of the management team who will deal with the matter as
quickly as possible and determine what action, if any, is needed.
If the matter is a complaint and cannot be
resolved informally, the formal complaints procedure may be followed.
Formal comments and complaints
A formal comment or complaint should be made in
writing, by letter or email. Ideally, it should be addressed within one month
of the date it arose.
The comment or complaint should identify:
- The nature of the comment
- Who has been involved so
- What has/has not been done
- Why s/he is/is not
satisfied with the outcome
- And if necessary, how s/he
would like to see the matter taken forward
Timeline for response
The Association will always acknowledge a
comment or complaint within a maximum of three working days.
If there is an issue, it will be investigated.
Informal complaints will normally be resolved within a few days.
Formal complaints are likely to take longer. We
expect to respond to a formal complaint within 20 working days of the initial
correspondence. If, in exceptional circumstances, the Association cannot meet
the deadline of 20 working days, a letter or email will be sent explaining why
and will give a new deadline for the response.
A central register of formal comments and
complaints will be maintained by the Executive Director detailing the nature of
the correspondence and the outcome. The register will be reviewed on a periodic
basis by the Association Board. Documents relating to any complaint will be
kept for three years.
It is not the Association’s policy to deliver
refunds for any complaints about an event.
How we communicate with you
When you become a registered user on our
website you provide us with your personal details. We require this data to
process your membership application and manage your membership and events
bookings. Our legal basis for this processing this data, in accordance with
data protection law, is for the performance of a contract.
We will contact you from time to time, primarily
by email, with information related to services, products and events which we
believe will be of interest to you. This is part of our service and your
membership benefit. You can manage your communication preferences and what you
would like to hear about at any time in your ‘My account’ area or by contacting
our membership team. You can unsubscribe from email communications by following
the link in the email or updating your preferences, however there are some
mandatory communications that will continue to be sent i.e. where they relate
to performance of a contract.
When you provide your personal details
to us we use your information for our legitimate business interests to carry
out our work to promote and advance education, safety and research in
anaesthesia, as well as the professional aspects of the specialty and the
welfare of individual anaesthetists. We use your details to tailor the content
we share with you, to ensure you get the information and updates that are most
relevant to you.
We may send you information which is
considered under data protection law to be direct marketing. Our legal basis
under data protection law, for using your contact details to send you this
information is for the legitimate interest of the Association. We have
undertaken a necessity and balancing test to compare our legitimate interests
versus your interests and fundamental rights and freedoms. We believe that the
recipients of our marketing have a reasonable expectation that the Association
will store and process their personal data in this manner. Further details are
We will also hold information about you
so that we can respect your preferences for being contacted by us.
At the Association of Anaesthetists we
respect the privacy of our members and visitors to our website. We take our
duty to process your personal data, in compliance with data protection law, very
seriously. We have developed and implemented processes and procedures to help
ensure that we process personal data in accordance with the General Data
Protection Regulation (GDPR), The Data Protection Act 2018 and Privacy and
Electronic Communication Regulations (PECR).
Education and events
The Association offers high quality
anaesthesia education and Continuing Professional Development (CPD) events.
These include seminars, webinars, core topics courses, and conferences.
Events are open to anyone. Members of
the Association receive special booking rates on all Association events,
depending on the category of membership. See
the membership categories and rate page for more information.
The following organisations also benefit
from member discounted rates at select Association events (to qualify for these
rates, please contact the
- Australian Society
- American Society of
- New Zealand Society
- South African
Society of Anaesthesiologists
Non-members are welcome to attend all
Association events. You will need to
register for an account
on the website to allow secure booking. Registering for an account on the
Association’s website is free and easy to do and allows us to communicate with
you about your booking(s).
Events listings and availability
You can find out what events are planned
and whether there are places available in the
events listing section
of the website.
In some cases, if an event is fully
booked, we will open a waiting list. You can add your name to this waiting
list, and if places become available we will let you know in order of position
on the waiting list.
All events can be booked online via the Association’s website.
You will need your login details to do this. If you forget your login username
or password, you can request a reminder to be sent to your registered preferred
email address. Once you have completed your booking, we will send you a
confirmation email. Your receipt is also a confirmation of your booking
which you can access under ‘
My payments’ in your ‘My account’ area .
You will receive an email with further
information on the event approximately one month before the date of the event.
Fees for members and non-members are
stated on the individual event pages. Members of the Association receive
special members-only booking rates. Event registration fees may be subject to
change from 1
st April each year.
Membership rates for events are
available to members at the point of purchase. If you cancel your membership,
or your membership is terminated before the event, you will be expected to pay
the non-member rate.
Payment must be made at the time of
booking unless otherwise stated. If payment has not been made for the delegate
place, the Association reserves the right to refuse admission to the event.
All requests to
transfer bookings between events are at the discretion of the Association. If
you are unable to attend an event you have booked and paid for, please email
events team no less than 10 working days before the start date of the
A transfer may be made
to another Association event taking place within 12 months from the date of the
If the fee for the
event the delegate wishes to transfer to is greater than the original cost, the
delegate must pay the difference to complete the transfer and confirm their
place. If the fee is less, a refund of the difference in cost will be issued as
per the conditions outlined below minus the administration fee.
Postponement or cancellation of an event by the
If an event is postponed or cancelled we
will notify delegates by email as soon as possible. The original booking will
remain valid if an event is rescheduled. Should you be unable to attend the
rescheduled event or it is cancelled, you can transfer to an alternative event
or receive a refund without incurring an administration fee. The Association
will not be liable for any personal arrangements including travel or
accommodation relating to the event that have been arranged by you.
Cancellation by a delegate (seminars,
webinars, core topics events)
Any delegate wishing to cancel their
place on an Association event must submit their cancellation in writing by email
firstname.lastname@example.org. Cancellations received in writing more than 10
working days in advance of the event
will be refunded subject to an administration fee of £25.
Delegates cancelling within 10 working
days of the start date of the event will be liable to pay the full cost of the
event unless the Association considers there to be an exceptional circumstance
that would warrant a refund.
Cancellation by a delegate
Cancellation requests received in
writing from a delegate up to one month before the start date of the conference
will be eligible for a full refund minus a £25 administration fee. Delegates
cancelling within one month of the start date of the conference will be liable
to pay the full cost of the event unless the Association considers there to be
an exceptional circumstance that would warrant a refund.
All decisions with regards to refunds
are at the discretion of the Association.
Delegate personal data
We work with some third
parties in order to provide services to you at our events. By completing your
registration, you agree that we can share the following information with our
requirements with the venue and caterer
- Name, hospital and
email address with the supplier of our badging solution
- Name and email address
with the supplier of our event app so that you can create an account on the app
and personalise your app content
- A list of delegates
(name and hospital) with industry partners that attend the meeting
At the event
purchasing a place at an Association event you accept that:
At the event
your badge will contain a barcode that will be scanned on entry to provide a
record of attendance for each day. Where scanning is not available you will be
asked to sign in. This is for health and safety purposes and to provide CPD
certification. The data is not divulged to any other third parties at any time.
at conferences will have the opportunity to hire scanners for data capture
which will provide them with your email and hospital name. If you do not want
the exhibitor to scan your badge you can decline their request.
Venues – security and accessibility
conduct security searches to ensure the safety of all attendees.
and the Association will not under any circumstances accept responsibility for
or any liability in respect of damage or loss of any goods or articles of any
kind brought onto or left at the property by you.
Association wants to ensure that its events are accessible for everyone. Please
provide details of any access or dietary requirements when registering and at
least 10 working days before the start of the event. Requests and changes
within 10 working days of the event cannot be guaranteed. Dietary requirements
will be passed onto the venue and caterer, however we are unable to guarantee
that food will be prepared in an allergen free environment.
Photography and video
You may be
photographed or filmed while attending our event. This material may be used for
promotional purposes and by attending the event you consent to your image being
used. If you do not wish to be photographed or filmed, please make yourself
known to a member of the events team at the start of the event.
programmes are correct at the time of publishing. There may be occasions when
substitutions, alterations or cancellations are necessary due to circumstances
beyond the control of the Association. The Association reserves the right to
make such changes without liability. Any changes will be published as soon as
possible on the website or event app where applicable.
Certificate of attendance
will be made available through the ‘My account’ area on the website after the
We strive to
continuously improve our educational events and will email delegates to
complete an online evaluation after the event. Your feedback is important to
Updates to our terms and conditions
These terms and conditions will be updated regularly and we will communicate these changes to you in a timely and transparent manner. This document is version 1.0 and was updated on 14 May 2019.